Frequently Asked Questions

  • Q. Can I also pack my goods myself?

    A. You can do this, if you are a good at it. However, please be aware of the potential problems. For instance, insurance companies will not pay out on goods packed by their owner. If you really must pack some of your goods, leave the cartons unsealed so that the our packing crew can inspect the contents, seal the cartons and make a note in the inventory.

  • Q. How long will the packing take?

    A. Every home/office is different but for a normal truck load of household effects (750 CFT) takes between three and five hours for packing. This is based on a crew of three or four persons. If timing is important, let us know about your requirements and we will coordinate the move accordingly.

  • Q. What are the items that I can take and can't take with me?

    A. Generally speaking, you can take most of the personal stuff like furniture, clothes, books, curios, utensils, electronic goods etc. However, all flammable items, liquids, perishable foods and other items that can deteriorate should not be moved.

  • Q. Do I need insurance?

    A. We use quality packing materials and experienced crews to pack your goods. But this journey may be covering long distances and through very bad roads. So, Insurance is definitely a must and is really a bargain.

  • Q. What kind of insurance should I go in for?

    A. There are different kinds of insurance packages available like Transit risk coverage or Comprehensive coverage. We can give you additional information if required.

  • Q. What type of vehicles will be used to move my goods?

    A. We have multiple moving options for your goods from small to very large trucks. However, this depends upon the volume of your goods & your specific needs. To know more about your moving requirements please contact us.

  • Q. Will my goods be unpacked at destination?

    A. Yes, we will assist you in unloading, unpacking, removal of debris and setting up of your home.

  • Q. What are the documents required to move my personal effects?

    A. To move your personal effects, we require a Packing list, Declaration for checkpost purposes and destination delivery address. If you are moving an automobile, we require copies of Registration documents, Insurance documents, Tax paid receipts & Emission certificate.

  • Q. What happens to my goods once they are packed and moved from my residence?

    A. All goods are moved directly from door to door without any transhipment. However, for small volume or part loads - the goods will be moved to our warehouse and clubbed with other goods before dispatch. At destination the goods will be moved to our warehouse and final delivery is done using local vehicles.